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E-commerce Automation for Global Brand
Streamlining operations and enhancing customer experience through automation.
The Challenge
The client's manual processes were causing delays, errors, and customer dissatisfaction as they scaled their global e-commerce operations.
Our Solution
We developed custom automation solutions for order processing, inventory management, customer communications, and analytics reporting.
Results
- ✓60% reduction in order processing time
- ✓99.8% order accuracy (up from 92%)
- ✓24/7 operations capability without additional staffing
- ✓Real-time inventory visibility across global warehouses