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Digital Transformation for Enterprise Retail
How we helped a major retail chain transform their digital presence and operations.
The Challenge
The client was struggling with outdated systems, siloed data, and inefficient processes that were hindering growth and customer experience.
Our Solution
We implemented a comprehensive digital transformation strategy, including a new e-commerce platform, integrated CRM, and automated inventory management.
Results
- ✓35% increase in online sales
- ✓42% improvement in customer satisfaction
- ✓28% reduction in operational costs
- ✓Seamless omnichannel experience across all touchpoints